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Frequently Asked Questions

Browse through our collection of frequently asked questions below.
Our website is available for control on any device convenient for you. Whether it is a personal computer, a laptop, or a smartphone.
A professional/service provider, as well as an ordinary user, does not sign a contract with HappyAnt Company. We have no monthly payments. Payment is made only for a concluded transaction. HappyAnt company does not target to “gain profit” from clients without giving them a guarantee to earn money themselves.
Yes, HappyAnt is a Canadian company. We contribute as much as we can to the economy of our country and our taxes are paid in Canada.
HappyAnt Company works according to Online Job Auction system. It is here that you as a professional have a chance to get more customers and to offer your work for the price that you consider right, and you as an ordinary user are free to choose a professional/service provider without obliging yourself by any conditions or contracts. It often happens that the price offered by the tradesman in the process of healthy competition can be even lower than the employer was ready to pay.
As a customer, you must:
  1. Follow all the rules set by the HappyAnt company and written in "Terms & Conditions"
  2. Pay a Professional after his work has been done. Payment of a professional is performed outside our project. HappyAnt can’t guarantee the quality of the work done. You can find more detailed information about a professional/a company that you hire in their profile. After concluding a contract, you also have the opportunity for private communication with a Professional/a company where you can obtain all the information that is necessary for you. You can cancel the concluded contract any time until a professional/a company starts doing their work. HappyAnt once again recommends you to check all the necessary and important documents (for example: ID, trade license, Liability Insurance etc.) before the beginning of a professional’s/a company’s work.
As a Professional/a company, you must:
  1. Follow all the rules set by the HappyAnt Company and written in "Terms & Conditions".
  2. You’re obliged to promptly pay the bill, issued to you by the HappyAnt Company on the first day of each month, on the grounds (in the case) of the contract concluded with a client. You can learn more about it in the fees section.
  3. You’re obliged to be honest with your future client and timely give all the information concerning your activity as an employee/a company. In the first place, this concerns the requested information (for example: ID, licenses, Liability Insurance etc.).
Select your contractor carefully; check their portfolio and reviews. Ask for detailed estimate. Make sure the contractor is properly licensed and carries the proper insurance before hiring them. Take the time to check and verify the insurance and license is still in force. Ask for a detailed, written contract.
You do not have to create a second account in order to use our service as a customer and a professional at the same time. Your Unified tradesman & customer account is well thought out from the beginning, convenient for using all the opportunities we have to offer.
You choose when, where and with whom you want to work yourselves. HappyAnt Company is sure that our people should have total freedom and not be limited by anything. Only in this case they can be happy.
Everyone is equal here. Each registered user of our project enjoys the same level of all the rights and privileges. Everyone can achieve the same success.
In our project, you will see a transparent system of assessment and honest evaluation from users. We have no hidden motives or obligations written in small print. We are honest with our clients from the beginning. All of it is possible due to our simple and clear system of reviews and ratings.
Yes you are. It is here that you as a professional have a chance to get more customers and to offer your work for the price that you consider right.
You as a customer are free to choose a professional/service provider without obliging yourself by any conditions or contracts. It often happens that the price offered by the tradesman in the process of healthy competition can be even lower than the employer was ready to pay.
For the sake of your comfort, we also thought about geolocation. In our system, you can find a professional/service provider or a customer in any geographic area convenient for you. It is especially convenient for those who want to find a professional/service provider or customer in their own vicinity.

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